new to classes at the good rooms/FAQs

The studio is heated for all of the classes, which allows you to stretch further safer as well as stimulating circulation and promoting sweat, which is great for your skin and de-toxifying. Some say the hot yoga studio replicates Indian conditions where yoga was born. Others just say it makes you feel wonderful. Come try our Intro Offer and see how it makes you feel.

Wear something which is comfortable, allows you to move freely and is not too loose because you are going to sweat a lot. We recommend shorts or leggings and a sports vest, t-shirt or crop top.

We recommend not eating for two to three hours before class but do drink plenty of water because you are going to do quite a bit of stretching. A class is best done on an almost empty stomach but well-hydrated. During class, take regular small sips of water to moisten your mouth and feel comfortable.

Our opening hours are based around our classes. Because of the need to make time for extra cleaning, we open 20 minutes before a scheduled class and close 30 minutes after the class. You can see our current class times on our Timetable page.

If you have any special medical condition or injuries, please consult your doctor first and inform the teacher before class begins. We encourage you to be your own teacher, so listen to your body, how you are feeling and what your body is telling you. Yoga rewards persistence and hard work, but it is equally important to rest and recover when you need to.

No – not at all. Our hot yoga and hot pilates classes are designed for all, whatever your level of fitness or flexibility. If you are not fit or flexible, this is the perfect place for you to restore and maintain your natural fitness and flexibility! You will be amazed how quickly your flexibility and fitness are improved.

Classes will start on time, and we ask that you arrive with plenty of time to prepare for class as latecomers are no longer admitted to classes at The Good Rooms. Once in the yoga studio, please observe that it is a quiet space, so please do not talk. Please feel free to talk in the reception area, changing rooms but please refrain from talking in the studio itself.

Mobile phones, along with bags and coats, are not permited in the hot room. Please follow the teacher’s instructions and be mindful of others during your practice. When the class is over, please feel free to continue to relax and meditate.

We ask that people stay in the hot room until the class has ended which means staying in savasana until the teacher has signalled that the class is over. Remember to leave the yoga studio as quietly as possible so as not to disturb others who are completing their class in their own way.

 For your safety and that of our customers and staff, please do not bring glass bottles to the studio. When in the studio, please line up the top of your mat with the black tape on the floor for all classes apart from Realign and Barre, where the mats can be positioned horizontally to the mirror.  Please do not use aerosol sprays in the changing rooms.  We welcome all customer feedback. If you have any feedback on the studio, team or teachers, please share with us by emailing [email protected]. 

We recommend that you bring along a yoga mat for the class (we do sell mats for £25 and hire mats for £3), a towel to put over your mat and possibly another towel for a shower, some drinking water (no glass bottles please) and a small padlock if you want to lock your valuables away in the lockers in our changing rooms. We sell small padlocks for £6 of you don’t already have.

We ask that you only bring into the hot room those things you need for the class – your mat, towel and some water. We do not allow phones, coats, clothes, bags, keys, computers, or any other belongings in the hot room. This is to keep the studio device-free and clutter-free so that the studio is a quiet space for all. These items must be stored downstairs in our changing rooms.

If you wish to lock any valuables away, you will need a small padlock to use the lockers in our changing rooms. We do sell small padlocks for £6 of you don’t already have.

If you arrive after the class start time, we will not permit entry to the studio. Latecomers are no longer admitted to any classes at The Good Rooms.

This is both to minimise disruption within the hot room and to help secure your health and safety.

We recommend arriving 15 to 20 minutes prior to the class start time to ensure you have plenty of time to check in, change and prepare yourself for class.

If any class is fully booked, you can add yourself to our online waitlist to join the class as long as there is more than 2 hours to go before a class is due to start. Please note, you will not receive an automated email or text to say that you have been added to the waitlist, but you will be able to see this by checking your Good Rooms account, via our website or App. Our online waitlist is active until two hours prior to a class start time. When there is less than 2 hours until a class is due to start, it is no longer possible to be moved from the online waitlist into the class.

If any person with a booking in a class cancels their booking with more than 2 hours to go before the class starts, which can be done easily on our website or App, the person at the top of the waitlist will be moved into the class. (You will not be charged for any class cancellation as long as the cancellation is done more that 2 hours prior to the class.)

If you have clicked the option to receive automated emails or texts from The Good Rooms, you will be alerted by email or text to say that you now have a spot in the class. If you have not opted in to receive automated emails from us, you will not receive any alert and you will need to check your Good Rooms account, via our website or App, to see whether you have a space in class.

You can be moved from an online waitlist into the class at any time up to 2 hours prior to the class. If you put yourself on a waitlist, please remember to take yourself off the waitlist as soon as you know that you no longer wish to attend the class. You may be charged for not coming to a class if you placed yourself on a waitlist but then did not attend the class after having been moved from the waitlist into the class. It is your responsibilty to check your Good Rooms account, via our website or App, if you are unsure whether you are booked into a class or on a waitlist.

Absolutely. A 5 Class Card with 45 day expiry entitles you to attend 5 classes within 45 days, starting from the date that you purchase the pass. A 10 Class Card with 90 day expiry entitles you to attend 10 classes within 90 days, starting from the date that you purchase the pass. A 20 Class Card with 180 day expiry entitles you to attend 20 classes, within 180 days starting from the date that you purchase the pass.

Extending your Pass – If you don’t use your classes up, of any 5, 10 or 20 Class Card, within this period then the card will expire and you will lose your classes, but we know that won’t happen to you because you will come to class regularly! It is possible to extend the duration of a Class Card by contacting the reception team via email ([email protected]) and paying a £15 admin fee to extend this pass, extending your Class Card by 30 days, so you have another 30 days, from the date of expiration, to attend your classes. Please note – Pass extensions are only possible before the Class Card has expired. Once the expiration date has been reached, it is no longer possible to extend a Class Card.

No Show/Late Cancellation Policy for Class Cards – If you do not attend any class booked or fail to cancel any class with more than 2 hours to go before the class, you will be charged one Class Credit, as if you attended the class.

Yes, please always check in at our Front of House before you get changed or head into a studio. This is for your own health and safety and security, so we know who is in the building.  This will ensure you do not get charged a late cancellation fee for non attendance.  

There is no limit to how many classes you can attend in any single day. However, we do now limit how many classes you can have pre-booked. This is known as a pending booking. We limit everyone to a maximum of two pending bookings on any single day. Once you have checked into a class, this booking is no longer pending.

We ask that all customers/visitors remove their shoes at reception. We have plenty of shoe storage under the benches.  This is for your health and safety and comfort as all customers and to help with studio cleanliness.

Yes, each changing room has lockers. Please leave all valuables, including electronic devices in the lockers.    Clothes, coats and bags can be left in the changing rooms on the pegs provided.  We sell padlocks at our Front of House or you can bring your own. Please note, we do not allow any personal belongings or phones in the studio itself.  

Yes, we do ask that people do not bring glass bottles to The Good Rooms. As most of us are walking around barefoot, it is safest of there are no glass bottles are on the premises which can easily smash if dropped.

The hot room has a non-slip floor and yet slipping is still possible so we ask you walk carefully to avoid slipping. We also ask that you help us to keep the hot room hazard-free by mopping up any pools of sweat or spilled water you may have created, at the end of class. This is to help minimise the risk of slipping. Our Reception Team goes into the hot room after each class to clean; however we are not always able to get into the studio before many people are already walking around the space.

We have a minimum age limit of 15.  Customers aged 15-17 can come accompanied to every class by a parent or legal guardian. Customers must all have their own individual TGR account and their own credits. 

Unfortunately children are not permitted to wait in our Front of House while parents attend classes.  

Our Monthly and 365 Day passes can be suspended by 30 days, three times a year for £15 per suspension. Please email us at [email protected] with at least 48 hours before you wish to apply the suspension and state the start and end date of the suspension and state that you give us permission to take £15 from your stored card.  Should you need a longer suspension, please let us know. There will be an additional charge for longer extensions.  

Yes, we keep most lost property for 2 weeks from the date found.  Please notify us as soon as you realise you have left an item in the studio.  Please note, we do not keep underwear or socks.  

I’m afraid we are cashless. Please ensure you have a payment card on your account to make purchases easier. The team will always ask permission to take any payment from your stored card.  All items must be paid for at the time of purchase as we do not give credit. 

Yes, you can purchase a Guest Class – Pay for you friend to attend one class on the pricng page of this website. You will need to know your guest’s email address to book them into class. As a perk, any monthly or 365 Day member can bring a guest for free, each month they are in membership.

If, during a hot yoga or Pilates class, you should feel light-headed we always recommend that you stay in the hot room and sit down until the feeling has passed. If you stay in the room, the teacher can monitor you and can better guarantee your safety. However, we do not insist that people stay in the hot room for the duration of any class if they feel they really need to leave.

A Savasana is an integral part of every class and all of our classes include a Savasana before the class ends. Regrettably, we find that some people are choosing to leave the hot room just as the teacher-led Savasana is beginning. This causes considerable disruption at a moment when quiet and stillness are most required. For this reason, we ask that people do not leave the hot room in the last five minutes of any class.

Ideally, any customer who knows they will not be able to stay for the duration of any class would not attend the class. If there are extenuating circumstances then, on rare occasions, it is acceptable to schedule leaving a class early. We would ask that you speak to the teacher before the class starts to make sure that the teacher knows that you will be leaving early. This way, they will know not to be concerned for your health and safety when you leave. They can also plan your exit – the teacher may ask you to locate your mat near the door to ensure minimal disruption when you leave the class. 

If you regularly attend a class that you know that you cannot stay until the very end of, we ask that you no longer attend this class and find other classes on our timetable that are more suited to your schedule.